About Us

Job Reference: TSS/BR/SEP22

Salary: Competitive, dependent on experience

Working hours: Full time

Contract: Permanent

Location: London, United Kingdom

​

About Us

Brompton Technology is a specialist manufacturer of video processing products for live events. Our Tessera system is the industry-leading processing solution for LED video walls, used for high-profile events ranging from the Academy Awards to tours by bands like U2 and Ed Sheeran and now in Virtual Productions.

Our company is close-knit and highly-motivated with a keen interest in the products it creates. You should be similarly interested in the work involved, and be able to adapt to changing priorities as we bring original and ground-breaking products to market. The company’s close ties to the entertainment industry bring a variety of benefits and we offer a very friendly, flexible and supportive working environment. 

Job Summary

Brompton Technology has a great opportunity for a Technical Support Specialist. You should have confident communication skills and enjoy working with people. Strong electronic and IT-based technical skills are important, and ideally experience helping to solve problems over the telephone or in written messages. Your verbal and written communication skills will need to be excellent. Each interaction you have with a client helps to build long-term working relationships. You will need to stay calm and positive under pressure, as our customers work on the world’s largest and most high-profile shows. Training on Brompton products will be provided, but a strong underlying technical understanding is necessary. Experience in a technical role within the AV industry is not essential, particularly if you have a keen amateur interest in the field of AV and video, but it would be a positive.

Key Responsibilities

• Responding to technical support enquiries for Brompton products via phone or email
• Managing RMA product returns, generating reports, and coordinating return shipping
• Assisting customers with system designs and configuration for specific projects
• Testing of new products prior to release, and providing feedback and support to the development team
• Onsite support for major projects worldwide, including out of hours support
• Demonstrating products to potential customers and occasionally acting in a technical sales capacity
• Assistance with preparation, build-up and break-down at key industry events and tradeshows worldwide

Essential Skills and Qualifications

We are interested in hearing from you if you have a genuine aptitude and passion for this field of work. If you do not meet every item listed, but you can demonstrate to us why you could do particularly well in this role, please do get in touch.

• Strong problem solving capabilities and the tenacity to work through complex challenges
• Excellent written and verbal communication skills
• Thrive on interacting with people and working together to find solutions
• A basic understanding of electronics and electrical theory
• Good IT skills and a level of comfort working with both Windows and OSX operating systems
• The ability to prioritise appropriately when balancing multiple tasks
• Excellent time management
• The capacity to remain calm when working under pressure
• A commitment to maintaining consistently high quality outcomes
• A valid passport and a willingness to travel

Desirable Extras

• Experience in an equivalent technical support role
• A qualification in electronics, IT, or a related scientific field
• Experience working or assisting in a live production environment
• Experience working with or using video equipment, in particular LED video panels and digital content
•  Experience of creating technical documentation (technical bulletins, how to guides etc)
• A working knowledge of CAD or drawing applications
• Written or verbal ability in foreign languages
• A further or higher qualification in electronics, IT or a related scientific field 

Job reference BROM/JUL/01/ATSS

Salary      Competitive based on experience

Working hours      Full time

Contract type      Permanent

Location      272 Gunnersbury Avenue, Chiswick, London W4 5QB

​

About Us

Brompton Technology is a specialist manufacturer of video processing products for live events. Our Tessera system is the industry-leading processing solution for LED video walls, used for high-profile events ranging from the Academy Awards to tours by bands like U2 and Ed Sheeran and now in Virtual Productions.

Our company is close-knit and highly motivated with a keen interest in the products it creates. You should be similarly interested in the work involved and be able to adapt to changing priorities as we bring original and ground-breaking products to market. The company’s close ties to the entertainment industry bring a variety of benefits and we offer a very friendly, flexible, and supportive working environment. 

Job Summary

Brompton Technology has a great opportunity for an Associate Technical Support Specialist. You should have good communication skills and enjoy working with people. Electronic and IT-based technical aptitude are important, and willingness to help solve problems over the telephone or in written messages. Your verbal and written communication skills will need to be excellent. Each interaction you have with a client helps to build long-term working relationships. You will need to stay calm and positive under pressure, as our customers work on the world’s largest and most high-profile shows. Training on Brompton products will be provided, but an aptitude for technology is necessary. A keen amateur interest in the field of AV and video would be useful but is not a necessity.

Key Responsibilities

• Assisting with RMA product returns and coordinating return shipping
• Responding to technical support enquiries for Brompton products via phone or email
• Assisting with Onsite support for major projects worldwide, including out of hours support
• Assisting with testing of new products prior to release, and providing feedback and support to the development team
• Assisting with demonstrations of products to potential customers
• Assistance with preparation, build-up and break-down at key industry events and tradeshows worldwide

Skills and Qualifications

We are interested in hearing from you if you have a genuine aptitude and passion for this field of work. If you do not meet every item listed, but you can demonstrate to us why you could do particularly well in this role, please do get in touch.

• Strong problem-solving capabilities and the tenacity to work through complex challenges
• Excellent written and verbal communication skills
• Thrive on interacting with people and working together to find solutions
• The ability to prioritise appropriately when balancing multiple tasks
• Excellent time management
• A basic understanding of electronics and electrical theory
• The capacity to remain calm when working under pressure
• A commitment to maintaining consistently high-quality outcomes

Desirable Extras 

• Good IT skills and a level of comfort working with both Windows and OSX operating systems
• A qualification in electronics, IT, or a related scientific field
• Experience working or assisting in a live production environment
• Experience working with or using video equipment, in particular LED video panels and digital content
• Experience of creating technical documentation (technical bulletins, how to guides etc)
• A working knowledge of CAD or drawing applications
• A valid passport and a willingness to travel
• Written or verbal ability in foreign languages
• A further or higher qualification in electronics, IT, or a related scientific field

Job reference BR/JUN23/TSR​

Salary Competitive

Working hours Full-time

Contract type Permanent

Location US – West

​

About Us

Brompton Technology is a specialist manufacturer of video processing products for live events. Our Tessera system is the industry-leading processing solution for LED video walls, used for high-profile events ranging from the Academy Awards to tours by bands like U2 and Ed Sheeran and now in Virtual Productions.

Our company is close-knit and highly-motivated with a keen interest in the products it creates. You should be similarly interested in the work involved, and be able to adapt to changing priorities as we bring original and ground-breaking products to market. The company’s close ties to the entertainment industry bring a variety of benefits and we offer a very friendly, flexible and supportive working environment.

Job Summary

The Technical Sales Representative will be responsible for identifying and pursuing new sales opportunities, as well as maintaining relationships with existing customers and partners. This individual will be a primary point of contact for technical inquiries and will be expected to possess a strong understanding of the company’s products and services.

Key Responsibilities

• Maintain and grow relationships with existing customers
• Respond to technical inquiries and provide product demonstrations
• Prepare and deliver technical presentations and product demonstrations to customers
• Understand customer needs and requirements, and provide solutions based on company products and services
• Identify and generate new sales leads through various methods such as networking events, industry trade shows, and online research
• Collaborate with internal teams to ensure timely and successful delivery of solutions
• Keep up-to-date with industry trends and developments

Qualifications

We are interested in hearing from you if you have a genuine aptitude and passion for this field of work. If you do not meet every item listed, but you can demonstrate to us why you could do particularly well in this role, please do get in touch.

• 5+ years of experience in AV-related field
• Strong understanding of technical concepts and the ability to communicate them to a non-technical audience
• Experience with CRM software
• Excellent communication and interpersonal skills
• Self-starter with the ability to work independently and as part of a team
• Ability to travel up to 25% of the time

Desirable Extras

• Experience working or assisting in a live production environment
• Experience working with or using video equipment, in particular LED video panels and digital content
• Experience of creating technical documentation (technical bulletins, how to guides etc)
• A working knowledge of CAD or drawing applications
• Written or verbal ability in foreign languages

To be a successful technical sales representative at Brompton, you should be able to develop an
excellent rapport with your existing customers/manufacturing partners and source new clients.
A top-notch technical sales representative should be knowledgeable about competing products
and should have the ability to break down technical terminology to non-technical clients.

Job Reference  BROM/CD/JUN23

Salary  Competitive

Working hours  Full-time (37.5 hours/week)

Contract type  Permanent

Location  Brompton Offices, Chiswick, London W4 (The post holder may be required to work at other locations, at the discretion of their line manager.) 

About Us

Brompton Technology is a specialist manufacturer of video processing products for live events. Our Tessera system is the industry-leading processing solution for LED video walls, used for high-profile events ranging from the Academy Awards to tours by bands like U2 and Ed Sheeran and now in Virtual Productions.

Our company is close-knit and highly motivated with a keen interest in the products it creates. You should be similarly interested in the work involved and be able to adapt to changing priorities as we bring original and ground-breaking products to market. The company’s close ties to the entertainment industry bring a variety of benefits and we offer a very friendly, flexible, and supportive working environment. 

Job Summary​

The Creative Designer will be working closely with the Brompton Marketing Managers and Product Lead, as well as the regional offices. You will have the chance to work proactively, with plenty of opportunities to grow and develop your skillset, demonstrating your strategic ideas as well as implementing the practical outputs needed by the brand.

We want you to bring your creativity to this role and have fun testing new approaches to continue developing our brand. This is an ideal opportunity for someone motivated to build and develop their career in graphic design and creative leadership and form part of our ambitious growth plans and overall marketing strategy.

The role is likely to be fast paced and has the potential to grow very quickly into a leadership position – as the creative design function is expected to expand with the growth of the brand.

​Key Responsibilities​

• Show leadership skills and high-level creative thinking by providing fresh ideas for the brand within the boundaries of the brand guidelines. Have the confidence to come forward with these new ideas to the Marketing Managers and Senior Leadership team.
• Drive the visual brand identity in conjunction with Marketing Managers
• Create both online and offline design for a wide variety of collateral including brochures, datasheets, adverts, email campaigns, web pages, presentations, email signatures, office graphics, exhibition stand graphics, promotional items etc
• Create templated and one-off designs/artwork to support our social media strategy and campaigns
• Create designs and templates for email campaigns, including our own brand newsletters
• Create drafts and mock-ups of proposed designs and present them for review and revision
• Assist with design elements to be used on landing pages and core pages of the website, and support/suggest overall page design for desktop, tablet & mobile views to assist our web developer
• If necessary, assist with the updating of our website (uploading images and other assets to the media library, ready for use by other members of the team) using WordPress
• Support the Creative Producer with the creation of graphic design elements to be used in video production
• Work with the wider marketing team to ensure brand guidelines are used throughout and regularly updated and distributed to third parties
• Maintain clear communication with wider team on each graphic-design related project from start to finish, ensuring the thought process behind creative concepts is fully understood
• Support with ad-hoc design requests
• Support across other marketing areas as required

Essential Qualifications​

• Proven experience in a design lead environment, ideally 5+ years
• Able to lead visual campaigns from concept through to artwork
• Excellent understanding of the different requirements for web and print design
• Excellent skills in Adobe InDesign, Illustrator & Photoshop
• A strong portfolio that demonstrates an eye for detail across multiple platforms (physical, mobile, web)
• Excellent organisational skills: able to prioritise a large workload according to ever-changing business needs
• A passion for design and a creative flair
• Ability to work under pressure and manage various projects to deadlines, always maintaining a consistent high level of quality in all output
• A self-starter, able to work autonomously and on your own initiative with the desire to execute every job to the highest standard

Desirable Experience

• Experience of working with email marketing tools
• Experience of working with CMS platforms
• Experience using video editing software such as After Effects or Premiere Pro
• Knowledge or experience of LED video, or live event production or a related industry

Job Reference BRO/TSM/SK/JUL23

Salary Competitive

Working Hours Full-time

Contract Type Permanent 

Location Working either from home (in S. Korea) or our Taipei office (The post holder will be required to work at other locations within the APAC region. Domestic and worldwide travel will be a feature of the position)

About Us

Brompton Technology is a specialist manufacturer of video processing products for live events, television, film and the built environment. Our Tessera system is the industry-leading processing solution for LED video walls, used for high-profile events ranging from the Academy Awards to tours by acts such as U2 and Ed Sheeran and some of the most high profile movies and episodic dramas of the last few years.

Our company is close-knit and highly motivated with a keen interest in the products it creates. Candidates should be similarly interested in the work involved and able to adapt to changing priorities as we bring original and ground-breaking products to market. Brompton Technology is expanding rapidly and has won Awards in recent years recognising its sales growth. Brompton Technology has plans to continue growing rapidly, and the successful candidate will play a key role in that exciting future.


Job Summary

Brompton Technology is a fast-growing, award-winning, UK innovator and manufacturer of processing products for LED video walls.

We are a global market-leader in LED processing for live events, film and broadcast; our focus is innovation – delivering highly-featured, reliable solutions that meet the needs of its users.

Following a successful private equity investment round, we are expanding our outward-facing team maintaining our focus on technical sales and excellent service. We are looking for an experienced technical sales professional with a background in our industry to play a role in S. Korea. They will play a central role in shaping sales strategy for Korea, by helping to identify markets or customers, and evaluating potential new business or distribution channels.


Key Responsibilities

• ​Act in a technical sales capacity to provide product and pricing information to potential customers
• ​Manage customer and key distributor/reseller relationships before and after sales
• ​Be an advocate for our products, including participating in the Brompton presence at trade shows, and helping organize demos and shootouts
• ​Work collaboratively as part of the team to achieve agreed sales targets
• ​Provide input into marketing plans for the region

Essential Qualifications

• ​Technical experience with LED video processing, or related video technology
• ​A proven track record as a salesperson in the AV industry, or experience in a related discipline likely to lead to good sales outcomes
• ​Fluency in both English and Korean
• ​Strong written and verbal communication skills in both English and Korean, including an ability to communicate technical topics
• ​Great teamwork and leadership skills
• ​Ability to operate independently, while utilising support from colleagues elsewhere in the world appropriately when needed
• ​Excellent time management, including the ability to prioritise conflicting tasks appropriately
• ​A passport, and the ability and willingness to travel extensively
• The capacity to remain calm under pressure, and maintain consistently high-quality outcomes

Desirable Extras

• ​Experience working with LED video processing
• ​Experience using a CRM system
• ​Fluency in additional languages from the region

Job Reference BRO/SFPGA/SZ/JUL23

Salary Competitive

Working hours Full-time (37.5 hours/week)

Contract type Permanent

Location Brompton Offices, Chiswick, London W4 (The post holder may be required to work at other locations, at the discretion of their line manager.) 


About Us

Brompton Technology is a specialist manufacturer of video processing products for live events. Our Tessera system is the industry-leading processing solution for LED video walls, used for high-profile events ranging from the Academy Awards to tours by bands like U2 and Ed Sheeran and now in Virtual Productions.

Our company is close-knit and highly-motivated with a keen interest in the products it creates. You should be similarly interested in the work involved, and be able to adapt to changing priorities as we bring original and ground-breaking products to market. The company’s close ties to the entertainment industry bring a variety of benefits and we offer a very friendly, flexible and supportive working environment. 


Job Summary

The Senior FPGA Engineer position is within our development team, which works concurrently on a variety of exciting, cutting-edge projects. As the team is growing rapidly we are seeking to increase our capability to develop robust FPGA solutions for the video industry.

The Senior FPGA Engineer would work closely with our existing FPGA, hardware and software teams to design, develop and integrate FPGA-based solutions to technical challenges within our suite of products. You will be expected to design, implement, simulate and test custom FPGA components and systems to perform various LED video processing tasks. The department uses cutting edge tools and devices to extract the maximum performance and prides itself on the quality of the solutions it delivers.

We offer a friendly, flexible and supportive working environment and encourage cross department collaboration and discussion. All engineers are encouraged to develop a strong knowledge of the products and the way our customers use them and we run regular educational programs and site visits to reinforce this holistic approach.


Key Responsibilities

• Design, develop and integrate FPGA solutions for our Tessera LED video processing product.
• Implement associated software logic/algorithms where these are closely tied to the FPGA.
• Participate in code review.
• ​Assist in mentoring junior employees.

Essential Qualifications

• Genuine interest in FPGAs
• At least 4 years of experience working as an FPGA engineer
• Familiarity with FPGA design tools
• Attention to detail
• Ability to discuss prior design work and explain the design processes involved and justify decisions made
• Ability to communicate ideas and concepts effectively in spoken and written English within a technical environment
• Evidence of the ability to work as part of a team, sharing skills, experience and interests with colleagues

Desirable Extras 

• Good knowledge of C and C++
• Knowledge of video standards and FPGA video processing techniques
• Knowledge of Intel FPGA devices and tools including build scripting
• Knowledge of Git and Gerrit version control and code review tools
• Experience working with video or lighting for live entertainment
• Excellent time management, including the ability to prioritise conflicting tasks appropriately
• Knowledge of spoken Mandarin

Job Reference BRO/TSM1/JAP/JUL23

Salary Competitive

Working hours Full-time (37.5 hours/week)

Contract type Permanent

Location Working either from home (in Japan) or our Taipei office (The post holder will be required to work at other locations within the APAC region. Domestic and worldwide travel will be a feature of the position)


About Us

Brompton Technology is a specialist manufacturer of video processing products for live events, television, film and the built environment. Our Tessera system is the industry-leading processing solution for LED video walls, used for high-profile events ranging from the Academy Awards to tours by acts such as U2 and Ed Sheeran and some of the most high profile movies and episodic dramas of the last few years.

Our company is close-knit and highly motivated with a keen interest in the products it creates. Candidates should be similarly interested in the work involved and able to adapt to changing priorities as we bring original and ground-breaking products to market. Brompton Technology is expanding rapidly and has won Awards in recent years recognising its sales growth. Brompton Technology has plans to continue growing rapidly, and the successful candidate will play a key role in that exciting future.​


Job Summary

Brompton Technology is a fast-growing, award-winning, UK innovator and manufacturer of processing products for LED video walls.

We are a global market-leader in LED processing for live events, film and broadcast; our focus is innovation – delivering highly-featured, reliable solutions that meet the needs of its users.

Following a successful private equity investment round, we are expanding our outward-facing team maintaining our focus on technical sales and excellent service. We are looking for an experienced technical sales professional with a background in our industry to play a role in Japan. They will play a central role in shaping sales strategy for Japan, by helping to identify markets or customers, and evaluating potential new business or distribution channels.


Key Responsibilities

• ​Act in a technical sales capacity to provide product and pricing information to potential customers
• ​Manage customer and key distributor/reseller relationships before and after sales
• ​Be an advocate for our products, including participating in the Brompton presence at trade shows, and helping organize demos and shootouts
• ​Work collaboratively as part of the team to achieve agreed sales targets
• ​Provide input into marketing plans for the region

Essential Qualifications

• ​Technical experience with LED video processing, or related video technology
• ​A proven track record as a salesperson in the AV industry, or experience in a related discipline likely to lead to good sales outcomes
• ​Fluency in both English and Japanese
• ​Strong written and verbal communication skills in both English and Japanese, including an ability to communicate technical topics
• ​Great teamwork and leadership skills
• ​Ability to operate independently, while utilising support from colleagues elsewhere in the world appropriately when needed
• ​Excellent time management, including the ability to prioritise conflicting tasks appropriately
• ​A passport, and the ability and willingness to travel extensively
• ​The capacity to remain calm under pressure, and maintain consistently high-quality outcomes

​
Desirable Extras

• ​Experience working with LED video processing
• ​Experience using a CRM system
• ​Fluency in additional languages from the region

Job Title Technical Support Specialist
Job Reference BROM/TSS/BEL/JUL23
Salary Competitive, dependent on level of experience
Working Hours Full-time 
Location Based in our continental European office near Kortrijk, Belgium. The post holder will be required to work at other locations in Europe and worldwide.  Domestic and worldwide travel will be a feature of the position.


About Us

Brompton Technology is a specialist manufacturer of video processing products for live events. Our Tessera system is the industry-leading processing solution for LED video walls, used for high-profile events ranging from the Academy Awards to tours by bands like U2 and Ed Sheeran and now in Virtual Productions.

Our company is close-knit and highly motivated with a keen interest in the products it creates. You should be similarly interested in the work involved and be able to adapt to changing priorities as we bring original and ground-breaking products to market. The company’s close ties to the entertainment industry bring a variety of benefits and we offer a very friendly, flexible, and supportive working environment. 


Job Summary

Brompton Technology has a great opportunity for a Technical Support Specialist based at our offices near Kortrijk, Belgium. You should have good communication skills and enjoy working with people. Electronic and IT-based technical aptitude are important, and willingness to help solve problems over the telephone or in written messages. Your verbal and written communication skills will need to be excellent. Each interaction you have with a client helps to build long-term working relationships. You will need to stay calm and positive under pressure, as our customers work on the world’s largest and most high-profile shows. Training on Brompton products will be provided, but an aptitude for technology is necessary. 

It is hoped that the successful applicant will in time be able to spend an integration period of 2 weeks in London getting to know our systems, personnel and company culture.  Thereafter frequent travel across the continent of Europe and potentially further afield is likely to be a feature of this position, so a willingness to travel along with a valid passport with no exclusions is important.


Key Responsibilities

• Assisting with RMA product returns and coordinating return shipping
• Responding to technical support enquiries for Brompton products via phone or email
• Assisting with on site support for major projects worldwide, including out of hours support
• Assisting with demonstrations of products to potential customers
• Providing training to customers on Brompton equipment
• Assistance with preparation, build-up and break-down at key industry events and tradeshows worldwide

Essential Qualifications

We are interested in hearing from you if you have a genuine aptitude and passion for this field of work. If you do not meet every item listed, but you can demonstrate to us why you could do particularly well in this role, please do get in touch.

• Strong problem-solving capabilities and the tenacity to work through complex challenges
• Excellent written and verbal communication skills
• Thrive on interacting with people and working together to find solutions
• The ability to prioritise appropriately when balancing multiple tasks
  
• Excellent time management
  
• A basic understanding of electronics and electrical theory
  
• The capacity to remain calm when working under pressure
• Must be fluent in English and at least one other European Language
• A commitment to maintaining consistently high-quality outcomes

Desirable Extras

• Good IT skills and a level of comfort working with both Windows and OSX operating systems
• A qualification in electronics, IT, or a related scientific field
• Experience working in a live production environment or the professional AV/Live event rental sector 
• Experience working with or using video equipment, in particular LED video panels and digital content
• Experience of creating technical documentation (technical bulletins, how to guides etc)
• A working knowledge of CAD or drawing applications
• A valid passport and a willingness to travel
• Written or verbal ability in foreign languages
• A further or higher qualification in electronics, IT, or a related scientific field

Job reference CAR/MM/MAR23

Salary Competitive based on experience

Working hours Full-time (37.5 hours per week)

Contract type Permanent

Location Carallon Offices, Gunnersbury, London, W4 (The post holder may be required to work at other locations, at the discretion of their line manager.) 

​

About Us

Carallon is a product research and development company creating industry-leading award-winning products. Based in London, we are specialists in industrial hardware and software design for the entertainment industry; encompassing lighting control, LED video processing and motion control.

Our products are used all over the world for high profile installations and events; the London Eye, the Academy Awards, the U2 world tour, and Madame Tussauds to name a few. 

Projects our team develops and manufactures for include:

• The Pharos Architectural Control range of lighting control products used in theme parks and architectural installations worldwide
• The Martin Professional P3 LED Video Wall processors
• The industry-leading Brompton Technology control and processing solution for video walls used in concerts, award shows and television.

We divide our time between contracting work and developing our own products in-house for distribution to a huge international client base.

Job Summary

The successful candidate will be responsible for managing the production of a division of products within Carallon’s Manufacturing operation, where the production process involves mechanical assembly, testing, and quality control. This position is ideally suited to those with prior experience of running a final assembly electro-mechanical production environment, though specific training on internal systems and processes will be provided.

Carallon’s Manufacturing team has an excellent culture of continuous improvement, learning and mutual support. Additionally, they are highly skilled in the products and processes involved in their work. We are committed to protecting the positive ethos of the team, by ensuring that those in leadership positions are able to model the core values of the company: flexible, supportive, innovative and high quality.

Candidates should be able to manage their own workload, time and line manage others. The successful candidate will have individual responsibility for day to day operation of production from the smooth operation of goods-in and incoming parts quality, to scheduling a team to delivery of finished goods, working autonomously and responding flexibly to the changing needs of the business. Our Manufacturing team is close knit and highly motivated, with a keen interest in the products it creates. Candidates should be similarly interested in the work involved and be able to adapt to changing priorities as we bring original and ground-breaking products to market.

The company’s close ties to the entertainment industry bring a variety of benefits and we offer a very friendly, flexible and supportive working environment.

Key Responsibilities

• Supervise a team delivering one of Carallon’s controller product ranges
• Attend regular Manufacturing Management, Parts and Supply, R&D and Scheduling meetings
• Schedule a Production Team involving line managing several members
• Work with Senior Manufacturing Engineers to ensure Documentation for Production Processes is kept accurate and up-to-date
• Overseeing and resolving quality issues with suppliers demanding corrective action
• Overseeing and resolving tools/process improvements with internal R&D team
• Feedback on delivery schedule to Operations teams
• Ensure Health and Safety, Staff Training and Equipment Maintenance is all in good order
• Respond to Customer queries on schedule or quality
• Plan with Director of Manufacturing, R&D and Senior Engineers for New Product Introduction

​Essential Qualifications

• Bachelor’s degree in manufacturing, engineering or business as well as a minimum of 3 years’ experience in a relevant manufacturing sector
• At least 2 years’ experience of Line Management of a team around a production environment
• Experience managing time effectively, prioritising conflicting tasks as appropriate, both for yourself and those you manage
• Proficient in using ERP/MRP systems
• Strong communication, organisational and empathic people skills
• Operate on strategic levels whilst also being prepared to understand the practicalities of tasks involved
• Able to act as a conduit of information, between different teams and levels of seniority, to ensure that each team-member ​understands their own priorities and how they connect to the company’s strategic goals
• Be able to follow design guidelines, instructions and mechanical drawings, as well as maintain such documents for new products
• Understanding of the implications of Compliance and relevant standards to production such as standard UL 62368-1
• Be confident taking responsibility for the consistent quality of products manufactured
• Demonstrate a good understanding of electronics and experience of its practical applications
• Understand product test cycles and be able to balance workload and provide flexibility to meet changing priorities based on incoming orders
• Excellent written communication, able to produce regular reports and updates adjusted for the a range of different audiences, as well as create and update company documentation
• Able to represent the Director of Manufacturing from time to time at key meetings

Desirable Extras 

• Experience of running the production of Electro-Mechanical products
• Lean Manufacturing experience
• Supplier Auditing experience
• ISO 9001 experience
• Continual Improvement process experience for example meeting 8D requirements of customers
• Ability to communicate effectively technical and non-technical information, both in writing and verbally
• Be able to balance multiple priorities, and demonstrate excellent time management
• Ability to enjoy contributing to a positive culture, building positive relationships with all types of personalities and bringing the best out of a dedicated team
• Interest in, and knowledge of, video or lighting for live entertainment

Job Reference CAR/SQAE/APR23

Salary Competitive, depending on experience

Working hours Full-time (37.5 hours per week)

Contract type Permanent

Location Carallon Offices, Gunnersbury, London, W4

​

About Us

Carallon is a product research and development company creating industry-leading award-winning products. Based in London, we specialise in industrial hardware and software design for the entertainment industry; encompassing lighting control, LED video processing and motion control.

Projects our team designs and manufactures for include:

• The Pharos Architectural Control range of lighting control products used in theme parks and architectural installations worldwide
• The Martin Professional P3 LED Video Wall processors
• The industry-leading Brompton Technology control and processing solution for video walls used in concerts, award shows and television.

We divide our time between contracting work and developing our own products in-house for distribution to a huge international client base.

Job Summary

We are looking for a software test engineer to join our team. Primary focus would be on effective manual testing of our industry-leading lighting control and video processing products, however we also utilise automated testing using Squish. We offer a very friendly, flexible and supportive working environment.

Candidates should be able to manage their own time as they will be involved in testing across multiple projects, working independently but under the guidance of the project leader. Good communication skills are essential in liaising with external clients on clarifying field reports as well as working internally with developers to reproduce reported faults. This position is suitable for those with some prior experience of software testing, but training will be provided on our products and related technologies if not. The ideal candidate will be methodical, with an eye for detail, but will also be able to think creatively to anticipate how customers might use a product and where problems might occur.

Key Responsibilities

• Quality assurance testing of new products and software versions prior to release
• Investigating fault reports to reproduce issues, identify bugs and document them thoroughly in our defect-tracking system
• Create detailed, comprehensive and well-structured test plans and test cases 
• Design, develop and execute automation scripts 
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Stay up-to-date with new testing tools and test strategies 
• Collaborating with colleagues on improving our testing methodology and the efficiency and quality of our QA

Essential Qualifications

• An undergraduate degree in a relevant engineering subject or equivalent
• Strong knowledge of software QA methodologies, tools and processes
• A methodical approach and a good eye for detail
• Strong computing skills and an aptitude for learning to use advanced software
• Analytical skills, including the ability to understand and reason about complex information
• Strong communication skills in both verbal and written English
• Excellent time management, including the ability to prioritise conflicting tasks appropriately
• Ability to work independently under guidance

Desirable Extras 

• Technical experience working with lighting or AV control products
• Familiarity with video standards and technologies
• Previous experience of project management or team leadership 
• Previous experience coding with HTML, JavaScript and/or Lua
• Previous experience with the Squish automated GUI testing system from froglogic
• Proven work experience in software quality assurance
• Experience in writing clear, concise and comprehensive test plans and test cases 
• Hands-on experience with both manual and automated testing 

Job reference  CAR/JUN23/STPM

Salary  Competitive based on experience

Working hours Full time                     

Contract type Permanent

Location  272 Gunnersbury Avenue, Chiswick, London W4 5QB

About Us

Carallon is a product research and development company creating industry-leading award-winning products. Based in London, we are specialists in industrial hardware and software design for the entertainment industry; encompassing lighting control, LED video processing and motion control.

Our products are used all over the world for high profile installations and events; the London Eye, the Academy Awards, the U2 world tour, and Madame Tussauds to name a few. 

Projects our team develops and manufactures for include:

• The Pharos Architectural Control range of lighting control products used in theme parks and architectural installations worldwide
• The Martin Professional P3 LED Video Wall processors
• The industry-leading Brompton Technology control and processing solution for video walls used in concerts, award shows and television.

We divide our time between contracting work and developing our own products in-house for distribution to a huge international client base.

Job Summary

The Senior Technical Project Manager will be responsible for the smooth running of client projects, ensuring that they are delivered on time and on budget. They will be the central hub of the project delivery effort with visibility of all key internal and client areas, and must be a strong voice for deadlines and accountability.

Significant time will be spent with Gantt tools to assist Project Leads in planning roadmaps and workloads. They will also assist in timesheet gathering/analysis for billing purposes, and in report generation to update directors and inform R&D strategy.

The role requires a good balance of technical knowledge, strong process ability and excellent teamworking and people skills. It offers an opportunity to interact with numerous sub-departments and undertake a variety of duties and challenges.

Key Responsibilities

• Internal team liaison. Gathering progress feedback via scrums or individual meetings and understanding/mitigating potential dependency bottlenecks and blockages.
• Using Gantt tools to plan/estimate/track new work cycles in collaboration with software/hardware project leads.
• Running daily team standups, planning sprints and managing retrospectives.
• Client liaison, management, and progress updates. Clear communication and expectation management on key deliverables. Working with clients to clarify requirements and feature specs and translate these into clear descriptions for developers.
• Helping prepare monthly timesheets for internal billing and annual work summaries for R&D tax credit applications.
  

Essential Qualifications

• Degree in a related field from a Russell Group university or equivalent.
• At least 4 years’ commercial experience of technical project management in an engineering environment.
• Strong interpersonal and teamworking skills and experience of working with engineers.
• Proactivity in raising and mitigating team and project issues as they arise. Willingness to challenge teams and individuals appropriately when necessary.
• Strong process-orientated approach to management. Excellent attention to detail and methodical approach to tasks.
• Exposure to/knowledge of Agile methodology (Scrum/Kanban).
• ​Experience with Gantt/project management tools (e.g. Celoxis, MS Project).
  

​Desirable Extras

• Formal qualifications in project management or related discipline (e.g. PMI/IPMA/APM or equivalent accreditation).
• Experience with issue tracking systems such as YouTrack, Jira or similar.
• Experience in external compliance certifications such as UL/ETL and EMC emissions.
• Interest in or experience working with video or lighting products for live entertainment.